van Gelder, Inc. Privacy Policy
The Internet is an amazing tool. It has the power to change the way we live, and we’re starting to see that potential today. With only a few clicks, you can follow the news, look up facts, buy goods and services, and communicate with others from around the world. It’s important to van Gelder, Inc. to help our customers retain their privacy when they take advantage of all the Internet has to offer.
vangelder-inc.com (including, without limitation, all of its content related software and services) is provided “AS IS,” and vangelder-inc.com makes no express or implied representations or warranties to you regarding the usability, condition, or operation of the website and its content. vangelder-inc.com does not warrant that access to or use of vangelder-inc.com will be uninterrupted or error-free, or that vangelder-inc.com or its related software or services will meet any particular criteria of performance or quality. vangelder-inc.com expressly disclaims all implied warranties and conditions, including without limitation, warranties or conditions of merchantability, fitness for a particular purpose, compatibility, security, or accuracy. Also, there is no warranty of title, authority, or non-infringement.
INFORMATION
All information on the vangelder-inc.com website remains the property of either vangelder-inc.com or its information providers. Inclusion on the website does not mean endorsement by vangelder-inc.com. vangelder-inc.com does not warrant that information provided by third parties is correct. No information may be used for any unlawful or unauthorized purpose.
WAIVER
Your use of vangelder-inc.com and all its related software and services is at your own risk. You assume full responsibility and risk of loss resulting from your downloading and/or use of files or other material (including related software) obtained through vangelder-inc.com. You agree that vangelder-inc.com will not be liable for damages (including consequential or special damages) arising out of your use of or inability to use the information or any related software or services, and by using this website you waive any such claims, whether based on contract, tort, or other grounds, even if vangelder-inc.com has been advised of the possibility of damages. vangelder-inc.com’s liability to you for breach of this agreement is limited to the amount actually paid by you for access to and use of Vangelder-inc.com. You release vangelder-inc.com from any and all obligations, liabilities, and claims in excess of this limitation. Some jurisdictions do not allow implied warranties and conditions to be excluded or modified or liability to be limited, so not all of the above limitations may apply to you.
INDEMNITY
You agree to indemnify vangelder-inc.com from and against any and all liabilities, expenses (including reasonable attorneys’ fees) and damages arising out of claims based upon use of vangelder-inc.com, including any claim of libel, defamation, and violation of rights of privacy or publicity, loss of service by other users, and infringement of intellectual property or other rights. vangelder-inc.com will notify you promptly of any claim for which vangelder-inc.com seeks indemnification and will afford you the opportunity to participate in the defense of such claim, provided that your participation will not be conducted in a manner prejudicial to vangelder-inc.com’s interests, as reasonably determined by vangelder-inc.com.
We believe your business is no one else’s. Your privacy is important to you…and to us. So we’ll protect the information you share with us. To protect your privacy, van Gelder, Inc. follows principles in accordance with world-wide practices for customer privacy and data protection.
- We won’t sell or give away your name, mail address, phone number, email address, credit card number or any other information to anyone.
- We’ll use state-of-the-art security measures to protect your information from unauthorized users.
NOTICE
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally this information is requested when you request a Registration ID on the site or when enter a contest, order e-mail newsletters or join a limited-access premium site. We use your Personal Information for four primary purposes:
- To make the site easier for you to use by not having to enter information more than once.
- To help you quickly find products, services or information.
- To help us create content most relevant to you.
- To alert you to product upgrades, special offers, updated information and other new services from van Gelder, Inc.
CONSENT
If you choose not to register or provide personal information, you can still use most of vangelder-inc.com. But you will not be able to access areas that require registration.
If you decide to register, you will be able to select the kinds of information you want to receive from us by subscribing to various services, like our electronic newsletters. If you do not want us to communicate with you about other offers regarding van Gelder, Inc. products, programs, events, or services by e-mail, postal mail, or telephone, you may select the option stating that you do not wish to receive marketing messages from van Gelder, Inc..
van Gelder, Inc. occasionally allows other companies to offer our registered customers information about their products and services, using postal mail only. If you do not want to receive these offers, you may select the option stating that you do not wish to receive marketing materials from third parties.
ACCESS
We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time by contacting our SVP of Creative and Marketing or marketing assistant, 706-602-4186 x213. There, you can:
- Review and edit your personal information you have already given us.
- Tell us whether you want us to send you marketing information, or whether you want third parties to send you their offers by postal mail.
- Sign up for electronic newsletters about our services and products.
- Register. Once you register, you won’t need to do it again.
SECURITY
van Gelder, Inc. has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
We make every attempt, procedurally and technically, to make your e-commerce transactions 100% safe and secure on www.vangelder-inc.com. When you place orders or access your personal account information, you’re utilizing a secure, 128-bit SSL security certificate, which encrypts your personal information before it’s sent over the Internet. SSL is one of the safest encryption technologies available.
In addition, your transactions are guaranteed under the Fair Credit Billing Act. This Act states that your bank cannot hold you liable for more than $50.00 in fraudulent credit card charges. If your bank does hold you liable for $50.00 or less, we’ll cover your liability provided the unauthorized, fraudulent use of your credit card resulted through no fault of your own and from purchases made from us over our secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
van Gelder, Inc. strictly protects the security of your personal information and honors your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
Your personal information is never shared outside the company without your permission, except under conditions explained below. Inside the company, data is stored in password-controlled servers with limited access. Your information may be stored and processed in USA or any other country where van Gelder, Inc., its subsidiaries, affiliates or agents are located.
You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your user name and password, so do not share these with others.
NOTICE TO PARENTS
Parents or guardians: we want to help you guard your children’s privacy. We encourage you to talk to your children about safe and responsible use of their Personal Information while using the Internet.
The van Gelder, Inc. site does not publish content that is targeted to children. However, if you are concerned about your children providing van Gelder, Inc. any personal information without your consent, van Gelder, Inc. offers a Kids account. It allows parents to give parental consent for the collection, use and sharing of children’s (ages 12 and under) personal information online.
ENFORCEMENT
If for some reason you believe van Gelder, Inc. has not adhered to these principles, please notify us by e-mail at privacy@vangelder-inc.com, and we will do our best to determine and correct the problem promptly. Be certain the words Privacy Policy are in the Subject line.
ELECTRONIC PRODUCT REGISTRATION
When you buy and install a new product, we may ask you to register your purchase electronically. When you do, we merge your registration information with any information you’ve already left with us (we call that information your personal profile). If you haven’t previously registered with us, we create a personal profile for you from your product registration information. If you ever want to review or update that information, you can visit the Profile Center, click on Update Profile, and edit any of the Personal Information in your profile. If you haven’t already created a Registration ID, we will ask you to do so. This ensures that only you can access your information.
CUSTOMER PROFILES
As mentioned above, every registered customer has a unique personal profile. Each profile is assigned a unique personal identification number, which helps us ensure that only you can access your profile.
When you register, we create your profile, assign a personal identification number, and then send this personal identification number back to your hard drive in the form of a cookie, which is a very small bit of code. This code is uniquely yours. It is your passport to seamless travel across vangelder-inc.com, allowing you to receive vGI newsletters, and visit our premium content without having to fill out registration forms with information you’ve already provided. Even if you switch computers, you won’t have to re-register – just use your Registration ID to identify yourself.
WHAT WE DO WITH YOUR INFORMATION
When you join us, you provide us with your contact information, including your name and email address. We use this information to send you updates about your order, questionnaires to measure your satisfaction with our service and announcements about new and exciting services that we offer. When you order from us, we ask for your credit card number and billing address. We use this information only to bill you for the product(s) you order at that time. For your convenience, we do save billing information in case you want to order from us again, but we don’t use this information again without your permission.
SUBCONTRACTORS AND SUPPLY CHAIN
We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.
van Gelder, Inc. will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on van Gelder, Inc. or the site; (b) protect and defend the rights or property of van Gelder, Inc. and its family of Web sites, and, (c) act in urgent circumstances to protect the personal safety of users of van Gelder, Inc., its Web sites, or the public.